Americans With Disabilities Act

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City of Wilmington ADA Procedures & Grievance Form

The City of Wilmington’s ADA Grievance Procedure was established to meet the requirements of the Americans with Disabilities Act (ADA). The purpose of this procedure is to provide a way for qualified people with disabilities to file a grievance with the City of Wilmington if they feel that they have been discriminated against based on disability in the City’s public services, programs, or activities. This policy does not apply to, or affect, the current ADA policies and procedures of the City’s Department of Human Resources with regards to City employees.

Submitting a Grievance

A grievance must be submitted by a qualified person with disabilities to the City of Wilmington’s ADA Coordinator within 14 days from the date of any perceived discrimination (unless extended by the ADA Coordinator), either through the City’s online portal below, via the mail, email, over the phone, or in-person. Please see the link below for the complete City of Wilmington ADA Grievance Policy and Procedure.

City of Wilmington ADA Coordinator

Contact Tanya Phillips, ADA Coordinator, to file a grievance, and/or if you have any questions about the grievance process. The Coordinator’s contact information can be found below.

Online

  • Fill out the ADA Grievance Form below.

By Email

By Phone

  • (302) 576-2490

By Mail or In Person

  • Louis L. Redding City/County Building
    Office of Constituent Services
    800 N. French Street
    Wilmington, Delaware 19801
Please correct the fields below:

City of Wilmington ADA Online Grievance Form

Person Filing Grievance

 *
Person Filing Grievance

Incident

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Incident

Signature of Person Filing Grievance

I understand that typing my name below constitutes an electronic signature. By typing my name, I certify that the above information is true and accurate.

 *

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