public works

Citywide Lead Service Line Inventory

In accordance with the Environmental Protection Agency’s (EPA) revised Lead and Copper Rule (LCR), the City of Wilmington’s Water Division today announced the launch of a new online survey to help City water customers identify and report lead water service lines on their private properties or inside their homes and businesses. The Water Division is currently conducting an inventory of its own municipal water service system looking for lead lines and will report the results to the EPA by October 16, 2024.

Complete Your Water Service Line Survey Today!

City-Issued Trash Bins

city binsInjury concerns for Wilmington’s sanitation employees prompted an immediate change in the City’s trash collection policy. The City will only collect trash that is placed in a City-issued, industrial-strength trash container. The City will NOT collect privately purchased trash bins with lift bars. These trash bins are sometimes labeled as Toters or Toter Carts. The non-regulation carts have become a serious liability resulting in more than a dozen injuries to Sanitation Department workers. While City-issued carts were engineered to prevent the metal crossbars or lift bars from becoming detached, the store-bought bins are not as sturdy and are dangerous.

Any resident who does not currently have a City-issued trash cart is urged to call 311 or visit www.WilmingtonDE.gov/311 and the City will deliver a free cart as quickly as possible.

Watch this video from WITN22.

About the Department

The Department of Public Works provides a variety of services which touch the daily lives of all city residents and a substantial portion of New Castle County residents.

Submit a Non-emergency Service Request

Submit a non-emergency request for service (e.g. special pickups, water quality test) or log a complaint online. The request or complaint will be routed to the responsible division within the Department of Public Works. The issue will be investigated and the necessary steps will be taken to resolve it.

Read From Creek to Tap: The Brandywine and Wilmington's Public Water System

From Creek to Tap: The Story of Wilmington's Public Water System

The Department of Public Works and the Department of Planning and Development are pleased to present the history of Wilmington's water system.

Visit this link: From Creek to Tap: the Story of Wilmington's Public Water System to read about it.