You have the right to an appeal if your vehicle is ticketed, immobilized (booted), or towed.

Appeal a Ticket

If you have received a parking citation and you believe that the citation was issued in error, you must submit an appeal in writing within 21 days of the date of issuance. Appeals can be submitted online, in person, or by mail.

Your appeal will be submitted directly to the Justice of the Peace Court 20 along with any supporting documentation you provide.  You will receive notice from the Court indicating the date and time for your hearing. Please be aware that if you are found to be responsible for the violation by the Court, the Court may assess Court costs in addition to the original amount of the fine.

*** Please note that only the registered owner may appeal a parking violation. ***

To file an appeal please send or present your written correspondence to:

ONLINE

The City of Wilmington will be introducing a new parking ticket appeal portal soon. Until the new site is launched, please download the Parking Ticket Appeal Form here and submit it either by mail or in person.

Go to the Wilmington Parking Tickets Online Appeal form.

BY MAIL

City of Wilmington
P.O. Box 2308
Wilmington, DE 19899

In person appeals are accepted at the 1st floor customer service windows of the Louis L. Redding City/County Building.

800 N. French Street
Wilmington, DE 19801

Appeal a Boot or Tow

Vehicles are subject to immobilization once a vehicle owner has incurred $300 or more in outstanding and overdue citations issued to the registered owner on currently or previously owned motor vehicles.  Unpaid violations are not calculated towards immobilization and towing eligibility until the time to file an appeal has passed, therefore the appeal of a boot and/or tow is not an appeal of the validity of the outstanding and overdue citations. 

A boot/tow appeal must be submitted in writing within 5 business days upon receipt of boot or tow notice. Failure to file an appeal within this 5-day period constitutes a waiver of the right to an appeal. Submit the appeal to:

Department of Finance
Parking Enforcement Division
Louis L. Redding City/County Building
800 N. French Street, 6th Floor
Wilmington, DE 19802-3537

Appeals should include a statement addressing why a vehicle should not have been booted/towed and include any supporting evidence. Examples of evidence includes:

• Proof that all outstanding and overdue citations were paid.
• Proof that the registered owner owed less than $300 in outstanding and overdue citations on currently or previously owned motor vehicles.
• Any other evidence that the immobilized vehicle was immobilized in error. 

If the City determines that a vehicle was immobilized/towed in error, the vehicle will be immediately released to the registered owner. If the City determines that a vehicle was appropriately immobilized/towed, the registered owner will be provided a record of all outstanding and overdue citations.

For information on a vehicle boot, contact the Department of Finance, Revenue Division at (302) 571-4320, option #3.

Pay Parking Tickets

ONLINE

BY PHONE

Call (302) 571-4320 and pay by credit card (the City accepts Visa, MasterCard, and Discover only).

IN PERSON

Monday through Friday
8:30 a.m. to 3:45 p.m.

Customer Service Center
Louis L. Redding City/County Building
800 N. French Street, 1st Floor
Wilmington, Delaware 19801