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Labor Relations

This team is responsible for the negotiations, administration, and compliance of six (6) Collective Bargaining Agreements, the City Code, City Policies and Procedures, Federal, State and Local Laws. Advice and counsel is also provided to Management representatives and City employees.

For more information about labor negotiations, contact Human Resources Director Charlotte B. Barnes at (302) 576-2460. For advice and counsel to management representatives, contact Human Resources Deputy Director Taylor West at (302) 576-2460.

Employee Relations

This team is responsible for the City’s Equal Employment Opportunity policy and procedures citywide and provides advice and counsel to employees and supervisors.

For more information about the City of Wilmington's training and employee relations, contact Denecca Guile, Human Resources Compliance Specialist, at (302) 576-2460.

Classification and Compensation

This team is responsible for assigning City positions to the appropriate pay scales, FLSA designations and union affiliations. All job descriptions are reviewed, revised and maintained by this group. Additionally, This team is responsible for accurate and timely payments of approximately 1100 full time employees and from 100 to 600 limited service employees, in accordance with the City’s compensation, benefits and reporting policies, and federal and state laws. This group also manages electronic data on City employees and generates human resources and payroll reports accordingly.

For more information about the City of Wilmington's classification and compensation, contact:

  • Steve Dexter
    Director of Classification & Compensation
    (302)-576-2460

  • Tracy Knotts
    Human Resources Compensation Specialist
    (302) 576-2460

  • Renee Ring
    HRIS Analyst
    (302)-576-2460

  • Adrianna Brown
    HRIS Coordinator
    (302)-576-2460

Employment Services

This division is responsible for attracting, developing, and retaining a diverse and quality workforce, in order to efficiently and effectively meet the City’s growing and dynamic business needs. This team is committed to providing learning and development opportunities that support professional growth and employee engagement to ensure organizational continuity.

For more information about the City of Wilmington's employment services, contact:

  • Comfort A. Dixon
    Human Resources Administrator
    (302) 576-2460
  • Micheal D. Patterson
    Human Resources Administrator
    (302) 576-2460
  • Maria L. Perez
    Human Resources Specialist
    (302) 576-2460

Risk Management & Employee Benefits

This division provides oversight for the City government’s insurance programs. The Risk Management Division includes Risk Management, Employee Health and Welfare benefits and Health & Safety & Medical Dispensary services. The Risk Management and Employee Benefits Division evaluates the City’s risk, resolves liability and workers compensation claims, recommends and manages insurance coverage and conducts health and safety programs.

For more information about the City of Wilmington's risk management, contact:

  • James Robb
    Acting Director of Risk Management
    (302) 576-2460.

For more information about the City of Wilmington’s Employee & Retirement Benefits, contact: 

  • Victoria Roth, SHRM-CP 
    Director of Employee Benefits 
    (302)-576-2472

  • Janesta Ray 
    Senior Employee Benefits Administrator 
    (302)-576-2469

Insuring City Vehicles, Buildings and Property

Risk Management staff are responsible for managing the insurance program for city vehicles, buildings and property. The division provides efficient and expedient handling and resolution of the City’s property and casualty claims. This staff works closely with the City Solicitor’s Office to resolve claims involving litigation.

For more information about the City of Wilmington's risk management, contact Norma Ramirez, Claims Supervisor, at (302) 576-2460.

Employee Health & Safety

Worker’s Compensation Claims Administration and the Medical Dispensary

The Medical Dispensary managed by the Occupational Health & Safety Program Manager provides medical evaluation and referral for workers compensation claims and occupational health issues. Occupational health includes conducting pre-employment and fitness for duty physical examinations, managing annual Police and Fire physical examinations, coordinates pre-employment, random and post accident drug testing and wellness sessions. The Risk Management Analyst ensures all Workers’ Compensation claims are thoroughly investigated and processed in a timely and proficient manner. The section Manager conducts safety audits on City facilities and work practices, provides health and safety training to ensure optimal working conditions for employees, residents, and guests of the City of Wilmington.

For more information about the City of Wilmington's Medical Dispensary, call (302) 576-3854.

Occupational Health & Safety Staff Directory

  • Bruno J. Battaglia
    Occupational Health and Safety Program Manager
  • Jackie Joe Lindo, DNP, APRN, FNP-C
    City Physician
  • Lourdes Valentin
    Medical Records Clerk
  • Tracy Quann
    Risk Management Analyst