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partners in care

The Wilmington Police Department's Partners in Care Program pairs trained mental health clinicians with police officers, who respond as a team to calls for service and conduct proactive outreach to support those in need in our community. A partnership with ChristianaCare, our pilot program includes a case manager and two clinicians at this time.

Contact the WPD Partners in Care Program

You can contact our team at (302) 576-3189, or by emailing PartnersInCare@ChristianaCare.org

Progress Reports and Data

Background

In March 2024, Chief Wilfredo Campos announced the launch of a new initiative that will pair trained mental health clinicians with police officers, who will respond as a team to calls for service and conduct proactive outreach to support those in need in our community.

The Wilmington Police Department’s Partners in Care Program is a collaborative effort with ChristianaCare, which will supply two mental health professionals and a community health liaison to work alongside police officers.

“On a daily basis, our police officers encounter individuals suffering from mental and behavioral health challenges who require assistance beyond the scope of a traditional law enforcement response,” said Chief Campos. “Our new Partners in Care Program will help connect individuals in need with resources that are better tailored to address their needs.”

Since Chief Campos was appointed to his current position in January 2023, he has been working closely with WPD leadership and ChristianaCare to design this program. WPD representatives have also met with other police departments that have successfully adopted programs like this, including the New Castle County Police Department and the Metropolitan Nashville (Tennessee) Police Department. 

Part of a growing movement among law enforcement agencies across the country, co-responder teams have shown success in preventing injury and use of force by de-escalating potentially dangerous and volatile situations. They have also been shown to reduce arrests in instances in which no crime has been committed. 

“Through our Victim Services Unit, our Youth Response Unit, monthly Community Resource Fairs and weekly Community Outreach Walks – and now this new initiative – the Wilmington Police Department is supporting members of the public and elevating the overall wellness of our community,” said Chief Campos. “When it comes to mental or behavioral health matters, a compassionate approach in required on the part of our officers. These teams will take our efforts to the next level, and I am excited to launch the pilot phase of this program.”

Beginning this month, WPD will operate co-responder teams in two shifts, with coverage from 6 a.m. until 9 p.m. Monday through Friday. Each team will include a trained mental health clinician, who will be an employee of ChristianaCare, as well as a uniformed police officer who has completed the 40-hour Crisis Intervention Team (CIT) training program. These teams will be supported by a Community Health Liaison, who will provide case management for the program and conduct follow-ups with individuals who have had contact with the co-responder teams.

Co-responder teams will travel in marked patrol vehicles, and the mental health clinicians will wear green shirts with “Partners in Care” displayed on the front and back.

“At ChristianaCare we are so excited to be joining the WPD in this important work to serve the behavioral health needs of our neighbors in the city of Wilmington,” said Erin Booker, LPC, Chief Biopsychosocial Officer at ChristianaCare. “We know that strategic partnership is one of the most important ways to ensure that we are connecting those in need with services and amplifies our commitment to take care of the whole person. In partnership with WPD we will be able to provide excellent care while also pushing against the stigma associated with behavioral health and we are incredibly grateful to serve together in this work.”

Throughout the pilot phase of this program, WPD leadership will work closely with ChristianaCare to track statistics, measure success, and evaluate the effectiveness of the initiative. Reports will be shared publicly throughout the pilot phase, and these will be used to help guide the further development of this program.

This program is funded in part through the Delaware Criminal Justice Council by the U.S. Department of Justice, Office of Justice Programs, Bureau of Justice Assistance, Comprehensive Opioid, Stimulant, and Substance Use Program.